Frequently Asked Questions
We have made a point to cover some of the most common questions we get asked by folks looking to sell a junk or unwanted vehicle. If you have a question that is not answered here, do not hesitate to give us a call. We have real humans who will be happy to take your call and answer any questions you may have.
How do I sell my unwanted or junk car to Roscoe’s Junk Cars?
It’s simple. Tell us your vehicle’s year, make, model, location, and a quick description of the condition. We’ll give you an offer, schedule a pickup time that works for you, come to you, pay you (usually cash), and tow the vehicle away.
You don’t have to bring the car anywhere. We handle everything.
Do you buy cars that don’t run?
Yes. We buy non-running cars, wrecked vehicles, cars with mechanical failures, and vehicles that have been sitting for a long time. Running or not, we can usually make an offer.
Do you offer free towing and pickup?
Yes. Pickup and towing are included.
There are no towing fees and no surprise charges. We come to you.
How fast can you pick up my car?
In many cases we can schedule same-day or next-day pickup, depending on your location and availability.
If you need it gone quickly, tell us. We move fast.
How do you pay me?
Payment is usually in cash at pickup.
In certain situations — such as higher-value vehicles or specific logistics — we may use another secure payment method. We’ll explain everything clearly before scheduling.
Do I need the title to sell my car?
In most cases, yes — you’ll need the title or valid proof of ownership.
If you’ve lost your title, we can usually guide you through getting a replacement through your state DMV.
What information do you need to give me an offer?
We typically need:
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Year
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Make
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Model
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Whether it runs
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Major damage or missing parts
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Pickup location
Photos help but are not always required.
How do you determine what my junk car is worth?
Offers are based on:
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Year, make, and model
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Overall condition
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Missing parts
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Current scrap and parts market value
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Pickup logistics
We base offers on real market conditions, not inflated online estimates.
Want to know right now? Get an instant offer online. Click here for an offer for your vehicle.
Are there any hidden fees or surprise charges?
No.
There are no towing fees, no processing fees, and no last-minute deductions. If you accept our offer, that is what you get paid.
Who will show up to pick up the vehicle?
Either our own team or a trusted, vetted partner.
We do not send random third parties or unknown drivers. You’ll know who is coming and when.
Learn more about us and our team on the Roscoe's About Page
Do you buy cars that are wrecked, damaged, or have been in a flood?
Yes. We buy accident-damaged vehicles, flood-damaged cars, high-mileage cars, and vehicles with mechanical problems.
Condition is expected — that’s what we specialize in.
Do you buy cars with missing parts like a catalytic converter, wheels, or battery?
Yes. Missing parts are common with unwanted vehicles.
We’ll ask a few questions upfront so there are no surprises on pickup day.
Do I need keys for you to remove my car?
Not always.
Many vehicles can still be removed without keys depending on access and condition. Tell us your situation and we’ll confirm the easiest way to handle it.
Can you pick up from my house, apartment complex, or a mechanic shop?
Yes.
We regularly pick up from homes, apartments, repair shops, and storage facilities as long as access is allowed and ownership paperwork is in order.
What if my car has been sitting for years?
That’s very common.
Let us know where it is, whether the tires hold air, and if it rolls or steers. We’ll work out the easiest pickup plan.
What if the vehicle is in a difficult spot, like stuck in grass or with flat tires?
Tell us upfront.
We can often still remove it, but access and equipment can affect scheduling. The goal is to avoid surprises.
Do you buy cars without a battery, engine, or transmission?
Often, yes — but it depends on what’s missing and the vehicle type.
Share what you know and we’ll tell you honestly what we can do.
Can I sell multiple vehicles at once?
Yes.
If you have multiple unwanted cars, we can quote them and schedule pickup efficiently.
What areas do you serve?
We started in Virginia and are expanding into nearby states.
If you’re in Virginia or surrounding areas, reach out. We can usually help — and if we can’t, we’ll tell you upfront.
What happens after you pick up my vehicle?
After pickup, the vehicle is processed according to condition and local regulations — typically through recycling and salvage channels.
Our goal is to make removal easy and responsible.
Are there questions about your vehicle, its title, or other documents? Send them directly to our dispatch team using the form below.
